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5- they can accept CC transactions, even though the device is expired, and those will go through.ĭ) a device will "expire" if offline for 24 hours.4- none of those cash transactions will be recorded AT ALL. 3- Mgr can open a cash drawer, send it out with an employee who takes cash transactions and,.1- devices can go offline, "expire", and manager is not notified or aware of it,.They do record CC transactions, but not cash.ī) She said a device is marked as "expired" after being offline for 24 hours.Ĭ) She confirmed my question/statement that: I'm just astonished if all this is true.Ī) that it's because the device is "expired" and expired devices don't record cash transactions. We've been pulling our hair out trying to figure out why. We have a problem where some of our ipad square devices don't show that any cash sales have been made during the day, when you end/close the drawer.
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